Job details

Manager, International Student Admissions & Enrollment

Position Number: 6177056
Location: Austin, TX
Position Type: Admissions/Enrollment

Manager, International Student Admissions & Enrollment

Austin Community College

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. - AR 4.0300.01

If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
Focused on student academic achievement and postgraduate outcomes
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC

Job Posting Title:
Manager, International Student Admissions & Enrollment

Job Description Summary:
To manage the International Students Offices, including admission, U.S. immigration authorization, certification and oversight, enrollment monitoring, and state and federal data reporting.

Job Description:

Description of Duties and Tasks

Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resource policies and procedures as well as related employment laws. Recommends hire and termination personnel actions for positions supervised.
Responsible for the management and operation of the International Students' offices; ensures compliance in relevant areas of federal regulation, administration of regulatory services, programs and activities for the college's international student population.
Develops and implements policies and procedures for international student enrollment and immigration status certification.
Serves as Primary Designated School Official (PDSO) to the U.S. Department of Homeland Security (DHS) for the F-1 Student Visa Program and is the main point of contact for the Student and Exchange Visitor Program (SEVP).
Provides analysis and interpretation of immigration regulations for foreign nationals. Oversees institutional recertification with SEVP, and certification of new programs and campuses. Updates and maintains student records in SEVIS.
Monitors, interprets, and implements all Department of Homeland Security (DHS) regulations regarding the Student and Exchange Visitor Program (SEVP); oversees the compliance with the maintenance of the Student Exchange Visitor Information System (SEVIS); keeps abreast of latest developments that impact the international admissions office with relation to changes in educational systems, world events, and technology.
Manages the international student CRM processes, including outreach, application, and student communication workflows; maintenance of international student records and international student database; evaluates international credentials for admission purposes and assessment of foreign financial documents and language skills.
Trains staff on regular and international admission policies and procedures, immigration regulations, visa categories, credential evaluations, as well as residency requirements and Family Education Rights and Privacy Act (FERPA) regulations.
Collects and analyzes international student enrollment data for reporting purposes used by the college and the DHS; oversees the international student data management technology systems; develops and manages data queries for reports, rosters, and placement of holds on records; manages data management system for outreach, recruitment and tracking of prospective students; oversees data imaging and records retention in accordance with all relevant regulations.
Serves as liaison and mediator for international students with campus personnel, families, community members, institutions, agencies, and international governments on issues related to international students and their educational programs.
Manages the delivery of programs and services to international students, including academic and immigration advising, immigration regulatory matters, financial concerns, employment, personal and cultural concerns, tax issues and health insurance.
Plans and implements student programming activities such as new international student admissions procedures manual, new student orientation for international students, international student handbook, creation of international student listserv, and joint programming with other campus or community entities.

Knowledge

Principles and practices of international educational systems.
U.S. immigration law and procedures.
State and federal policies pertaining to international student requirements.
Unique needs of international students.
Supervisory principles, practices, and methods.

Skills

Maintaining an established work schedule.
Effectively using interpersonal and communications skills, including tact and diplomacy and intercultural communication skills.
Effectively using organizational and planning skills.
Applying international student policies and procedures.
Effectively supervising, leading, and delegating tasks and authority.
Adapting to the evolving educational needs of international students.
Maintaining confidentiality of work-related information and materials.
Establishing and maintaining effective working relationships.

Technology Skills

Use a variety of spreadsheet, word processing, database, and presentation software.
Manage full relational CRM system and all related student database collection, analysis and reporting systems.

Required Work Experience

Two years related work experience including one year supervisory experience.
Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.

Preferred Work Experience

Two years directly related work experience in an administrative role in a college or university international student admissions and enrollment program including one year supervisory experience.
One year experience providing F-1 immigration advising to college or university students.

Required Education

Bachelor's degree.

Special Requirements

Certification as Primary Designated School Official (PDSO) for Student Exchange Visitor Information System (SEVIS) through the Department of Homeland Security.

Physical Requirements

Work is performed in a standard office or similar environment.
Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
Occasional lifting of objects up to 10 pounds.

Safety

Supervise safe operation of unit.
Facilitate safety inspections.
Take reasonable and prudent actions to eliminate identified hazards.
Ensure employees receive appropriate safety training and foster a workplace safety culture.

Salary Range

$62,536 - $78,170

Number of Openings:
1

Job Posting Close Date:
May 8, 2025

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

To apply, please visit: https://austincc.wd1.myworkdayjobs.com/en-US/External/job/Northridge-Campus/Manager--International-Student-Admissions---Enrollment_R-7618